Building a successful company is not a one-person job. It never has been. Everyone in an organization has insights that can improve the way a company works. It’s the job of an effective leader to identify those insights and figure out how to implement them.
Zero gets a bad rap. It’s nothing. It’s a shutout. It’s the short end of the stick whenever some movie bully suggests the object of their attention “drop the zero and get with the hero.”
When people say they’re in the groove, they mean it as a positive. They’ve found a way of doing things that works, so they keep at it. But even the best grooves, if you stay in them long enough, can start to look a lot like a rut.
I want to talk for a minute about trust. Trust and ducks. I swear it will all make sense.
Many areas of the operation have gone through 5S improvements with an eye toward taking a good workflow and making it great.